Easy Returns & Customer Satisfaction
We want you to be completely satisfied with your purchase. If you are not satisfied, we offer a straightforward returns process.
Return Eligibility
You may return items within 30 days of receiving your order if:
- The item is unused
- The item is in original packaging
- The item is in resalable condition
Non-Returnable Items
Certain items cannot be returned, including:
- Used products
- Damaged items caused by misuse
- Items returned without original packaging
How to Request a Return
To start a return:
- Contact our customer support team
- Provide your order number
- State the reason for return
- Wait for return instructions
Do not send items back without authorization.
Refund Process
Once your returned item is received and inspected:
- Approved refunds are processed within 5–7 business days
- Refunds will be issued to the original payment method
Damaged or Defective Items
If your item arrives damaged or defective:
Contact us within 48 hours of delivery
Provide photos of the issue
We will arrange a replacement or refund



